Velia KYC vs other systems.

There are two main alternatives on the market: broad KYC systems built for several regulated industries that are packaged for agents, and KYC modules built into the agent's business system as a secondary function. Velia is a third philosophy: a specialized tool built solely for Swedish real estate agents. This is most clearly seen in two features: AI analysis that matches every case against your own general risk assessment, and conditional follow-up questions that adapt to the customer's situation.

KAMFS 2021:3 § 16-18 requires customer due diligence measures to be adapted to the risk. Generic base forms miss nuances: an authorized signatory for a company, a co-owner of an estate, and a private individual need different questions. Velia automatically triggers follow-up questions when a signal is activated, and the customer encounters questions relevant to their specific situation. FMI has repeatedly remarked on agents who used only template forms without situational adaptation.

Velia's AI matches each customer's answers against your own general risk assessment and against built-in risk indicators (atypical transaction patterns, high cash share, foreign transfers, sector-specific signals). Deviations are presented as flags for the agent's assessment. Velia never assigns a risk class automatically, the agent's analysis governs. Many other KYC systems have no equivalent tool that links individual cases to the brokerage's own risk assessment.

No. Under PTL chapter 2 § 3 and KAMFS 2021:3, it is the agent who must determine the customer's risk profile and document the grounds for the assessment. FMI has repeatedly remarked on agents who let a system set the risk without justification. Velia displays relevant signals in the case but never judges on the agent's behalf.

No. Velia's customers (the seller and the buyer) log in to the customer portal with BankID and answer directly there. The answers are tied to a verified person from the first click and traceable in the audit log for FMI's review.

The brokerage is itself responsible for its general risk assessment under KAMFS 2021:3 § 11, and that is not something Velia produces for you. However, you can document and version your own risk assessment directly in Velia, and we provide aggregated customer data (geography, customer types, which flags have triggered in the cases) as a basis for the next version. The AI analysis then proceeds from your risk assessment when individual cases are flagged.

Yes. Velia automatically syncs objects, sellers, buyers, and agents from the leading business system for Swedish agents, and has an "Open in Velia" button right inside the business system's interface so that the agent can start the deal in one click.

During development, Velia has collaborated with Fastighetsmäklarförbundet (FMF), the industry association for Swedish real estate agents. We have drawn on the profession's practical experience of customer due diligence and adapted the platform to agents' real workflows. It is an industry collaboration, not a certification. The platform separately complies with the regulatory framework and supervisory practice set by the Swedish Estate Agents Inspectorate (FMI), the state supervisory authority.

We sign a data processing agreement (PUB) with every brokerage before the system is activated. The PUB is in place before you get access to the platform.