Customer due diligence for real estate agents.
A structured system that supports customer due diligence, analysis and documentation, designed to help agents and brokerages work more consistently, traceably and grounded in current regulations.
Velia collects information, structures documentation, flags anomalies and helps the agent document their analysis.
This makes it easier to work correctly, follow up on risks and be better prepared for review.
KYC and customer due diligence
Support for customer due diligence, analysis and documentation.
Structured customer due diligence process
Collect customer information, ID verification and required documentation in one cohesive flow where every step can be followed up and documented.
FormsBankID signing and traceable documentation
Signing with BankID for customers and staff, with documentation gathered and preserved in a clear and traceable flow.
SigningAnalysis support for risk assessment
The system compares the customer information with the company risk assessment and internal procedures, flags items that require attention and helps the agent document their conclusions. It is always the agent who makes the final assessment.
AnalysisGeneral risk assessment and internal procedures
Work with the company general risk assessment and internal procedures in the same environment as ongoing customer due diligence, so that regulations, working methods and documentation come together in practice.
ComplianceHow it works
Three steps to more structured and traceable customer due diligence.
Create a transaction
Enter the address, assign an agent and add buyers and sellers. Start the workflow with one click.
Customers submit information and documentation digitally
Buyers and sellers identify themselves with BankID, answer questions, upload relevant documentation and sign digitally in one cohesive flow.
The agent gets support for analysis and follow-up
The system surfaces anomalies, risk indicators and areas that need closer review. The agent analyses the information, follows up as needed and documents their conclusion before the case is closed.
Create a transaction
Enter the address, assign an agent and add buyers and sellers.
Customers submit information and documentation digitally
Buyers and sellers identify themselves with BankID, answer questions, upload relevant documentation and sign digitally.
The agent gets support for analysis and follow-up
The system surfaces anomalies and risk indicators. The agent analyses, follows up and documents their conclusion.
KYC regulations
What is customer due diligence and what is required of you as an agent?
KYC, or customer due diligence, is a statutory process that every registered real estate agent in Sweden must carry out under the Act (2017:630) on measures against money laundering and terrorist financing. It means identifying the customer, assessing the risk profile and documenting the measures and assessments made before a listing agreement is signed with a seller and before a purchase contract is entered into with a buyer.
Below you will find the laws, regulatory provisions and international guidelines that govern your work, linked directly to their official sources.
Laws and regulations
Laws
FMI supervisory data
Daniel Stjernkvist
CEO & Founder
About us
Our vision
A home transaction is one of the largest transactions in a person's life. That places high demands on structure, clarity and trust in every part of the process.
The agent's strength lies in judgement, responsibility and relationships. A well-designed system should contribute structure, traceability and support in the documentation, without taking over the assessment that must always be made by the agent.
Our vision is to give agents and brokerages more thorough support in their work with customer due diligence, risk assessment and documentation. The work needs to be carried out in a structured, consistent manner and in step with current requirements, in an environment where it is easier to follow up, document and analyse each transaction. This is close both to how the industry's new customer due diligence forms are intended to be used and to how the focus in practice has shifted towards analysis, follow-up and documentation.
By reducing uncertainty, clarifying risk indicators and automating repetitive tasks, we want to free up time for what truly requires the agent's genuine expertise: assessment, advice and accountability in the transaction.
Together with Sweden's agents, we want to contribute to a higher standard for how customer due diligence and brokerage work function in practice, where every agent gets better tools and better conditions to do their work with quality, structure and independent judgement.
In partnership with
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